An Overview of Marketing Strategies for City Brand Communication in the Context of Globalisation: An Analysis of Effective Paths to Enhance a City’s International Image
DOI:
https://doi.org/10.52152/RCR.V12.15Keywords:
City Branding, Marketing Strategies, Global Competitiveness, Digital Communication, Stakeholder EngagementAbstract
In an increasingly globalized world, city branding has become a critical strategy for enhancing a city's international reputation, competitiveness, and economic growth. This study adopts a qualitative, systematic literature review approach, employing the PRISMA framework to identify and analyze relevant studies on city branding and marketing strategies. Seven studies were selected for analysis, focusing on key aspects such as digital communication, stakeholder engagement, governance, and sectoral specialization. The findings reveal that digital tools, particularly social media, play a transformative role in amplifying global visibility and fostering stakeholder interaction. Further, brand equity, governance and sectoral specialization are key characteristics in how cities should formulate effective city branding strategies. International reputation, investment and the perception of the level of sustainability and innovation all increase through city branding efforts. Nevertheless, some challenges, including stakeholder alignment and long-term sustainability, may be worth exploring further. It provides valuable lessons for policymakers and practitioners doing branding of cities, urging for multi-dimensional strategies that incorporate digital tools, governance and cultural identity for global competitiveness.
References
Al-Sufyani, N. A. (2021). How the affluent consumer perceives and experiences hedonic luxury destination brands: The case of Dubai (Doctoral dissertation, Brunel University London, London, UK). Retrieved from https://bura.brunel.ac.uk/bitstream/2438/22157/1/FulltextThesis.pdf
Al-Zubidy, S., & Carver, J. C. (2019). Use of Boolean expressions in systematic literature reviews: A systematic mapping study. Information and Software Technology, 106, 92-107. https://doi.org/10.1016/j.infsof.2018.09.002
Anholt, S. (2006). Competitive identity: The new brand management for nations, cities and regions. London, UK: Palgrave Macmillan.
Anholt, S. (2010). Places: Identity, image and reputation. London, UK: Palgrave Macmillan.
Anttiroiko, A. V. (2014). International city branding: Attraction imperative, specialization and new urban brand analytics. In W. I. Mondal (Ed.), Proceedings of the 17th Annual International Conference of ASBBS (pp. 12-25). San Diego, CA: American Society of Business and Behavioral Sciences (ASBBS).
Arifin, S. R. M. (2018). Ethical considerations in qualitative study. International Journal of Care Scholars, 1(2), 30-33.
Ashworth, G., & Kavaratzis, M. (2009). Beyond the logo: Brand management for cities. Journal of Brand Management, 16, 520-531. https://doi.org/10.1057/palgrave.bm.2550133
Björner, E. (2018). Urban development and branding strategies for emerging global cities in China. Urbanization and Urban Governance in China: Issues, Challenges, and Development, 135-160.
Boström, M., Jönsson, A. M., Lockie, S., Mol, A. P., & Oosterveer, P. (2015). Sustainable and responsible supply chain governance: challenges and opportunities. Journal of Cleaner Production, 107, 1-7.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa
Chan, C. S., & Tsun, W. Y. (2024). Unleashing the potential of local brand equity of Hong Kong as a green– creative–smart city. Journal of Place Management and Development, 17(1), 21-48. https://doi.org/10.1108/JPMD-05-2023-0049
Crane, A., & Glozer, S. (2016). Researching corporate social responsibility communication: Themes, opportunities and challenges. Journal of Management Studies, 53(7), 1223-1252.
Creswell, J. W. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). New York, NY: Sage.
Dinnie, K. (2010). City branding: Theory and cases. London, UK: Palgrave Macmillan.
Dinnie, K. (2021). Nation branding: Concepts, issues, practice (2nd ed.). Abingdon, UK: Routledge.
Evans, G. (2020). Cultural planning and sustainable city branding. Journal of Urban Design, 25(4), 502-518. https://doi.org/10.1080/13574809.2020.1736538
Ginesta, X., & de San Eugenio, J. (2021). Rethinking place branding from a political perspective: Urban governance, public diplomacy, and sustainable policymaking. American Behavioral Scientist, 65(4), 632-649. Retrieved from https://doi.org/10.1177/0002764220975066
Gospodini, A. (2020). Urban creativity: The role of creative industries in urban branding. Cities, 97, 102513. https://doi.org/10.1016/j.cities.2019.102513
Hanna, S., & Rowley, J. (2015). Rethinking strategic place branding in the digital age. Journal of Place Management and Development, 8(3), 245-259. https://doi.org/10.1108/JPMD-11-2014-0029
Johnson, R. B., Onwuegbuzie, A. J., & Turner, L. A. (2007). Toward a definition of mixed methods research. Journal of Mixed Methods Research, 1(2), 112-133. https://doi.org/10.1177/1558689806298224
Kavaratzis, M., & Hatch, M. J. (2013). The dynamics of place brands: An identity-based approach to place branding theory. Marketing Theory, 13(1), 69-86. https://doi.org/10.1177/1470593112467268
Kavaratzis, M., & Kalandides, A. (2015). Rethinking the place brand: The interactive formation of place brands and the role of participatory place branding. Environment and Planning A, 47(6), 1368-1382. https://doi.org/10.1177/0308518X15594918
Kladou, S., Kavaratzis, M., Rigopoulou, I., & Salonika, E. (2017). The role of brand equity in place branding: Measuring the impact on tourism and economic development. Tourism Management, 62, 446-459. https://doi.org/10.1016/j.tourman.2017.04.006
Lee, D. J., & Lee, H. K. (2017). City brand competitiveness: Exploring structural relationships among factors. International Journal of Business and Economics Research, 6(3), 42-51. https://doi.org/10.11648/j.ijber.20170603.11
Mariutti, F. G., & Giraldi, J. M. E. (2020). Branding cities, regions, and countries: The roadmap of place brand equity. RAUSP Management Journal, 55(4), 457-472. https://doi.org/10.1108/rausp-06-2020-0131
Matiza, T. (2017). The influence of non-financial nation brand image dimensions on foreign direct investment inflows in Zimbabwe (Doctoral dissertation, Port Elizabeth, South Africa). Retrieved from https://core.ac.uk/download/pdf/145039085.pdf
Morgan, N., Pritchard, A., & Pride, R. (2020). Destination branding: Creating the unique destination proposition (2nd ed.). Amsterdam, Netherlands: Elsevier.
Papadopoulos, N. (2021). Place brand equity: Conceptualization, measurement, and implications for place competitiveness. Place Branding and Public Diplomacy, 17(1), 21-32. https://doi.org/10.1057/s41254-020- 00191-y
Pedeliento, G., & Kavaratzis, M. (2019). Bridging the gap between culture, identity and image: A structurationist conceptualization of place brands and place branding. Journal of Product & Brand Management, 28(3), 348-363.
Popp, B., & Woratschek, H. (2017). Consumer–brand identification revisited: An integrative framework of brand identification, customer satisfaction, and price image and their role for brand loyalty and word of mouth. Journal of Brand Management, 24, 250-270.
Ranta, I. (2021). Are we solving the right challenges? Evaluating the roles and responsibilities of public governance in emerging talent hub ecosystems. Case study: City of Jyväskylä (Master's thesis, University of Jyväskylä, Jyväskylä, Finland). Retrieved from http://urn.fi/URN:NBN:fi:jyu-202103081871
Shirvani Dastgerdi, A., & De Luca, G. (2019). Strengthening the city’s reputation in the age of cities: An insight into the city branding phenomenon. City, Territory and Architecture, 6(1), 2. https://doi.org/10.1186/s40410- 019-0101-4
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207-222. https://doi.org/10.1111/1467-8551.00375
Wan, F., & Li, J. (2024). Navigating the digital age: City branding in the era of social media and digital transformation. Journal of the Knowledge Economy. https://doi.org/10.1007/s13132-024-01795-2
Young, Y. E. (2012). City branding and urban tourism: A case study of Seoul and Taipei. In 6th Conference of the International Forum on Urbanism (IFoU): TOURBANISM, Barcelona, 25-27 gener (pp. 1-10). Barcelona, Spain: International Forum on Urbanism.
Zeng, B., & Gerritsen, R. (2014). What do we know about social media in tourism? A review. Tourism Management Perspectives, 10, 27-36. https://doi.org/10.1016/j.tmp.2014.01.001
Zenker, S., & Braun, E. (2017). My city–my brand: The role of residents in place branding. Journal of Place Management and Development, 6(1), 18-28. https://doi.org/10.1108/17538331311306087
Zenker, S., & Braun, E. (2017). Questioning a “one size fits all” city brand: Developing a branded house strategy for place brand management. Journal of Place Management and Development, 10(3), 270-287.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The philosophy of the journal is to be open and to make all articles accessible. It is our belief that open access is a must in the future of science.
Authors who publish with RCR accept a slightly modified Creative Commons Attribution-NonCommercial 3.0 Unported License.
You, as author, retain the copyrights for your paper, but the Review of Communication Research is granted exclusivity for publication of the article. The agreement allows others to share the work with an acknowledgement of the work's authorship and publication in this journal. We do not want third parties to make a commercial use of the article, unless we agree it with authors.
The journal will run an open review process as well as a traditional peer review process.
When the manuscript is accepted for publication, it will get a doi number and get available online to facilitate early citation.
The journal will post the published article to many public repositories for further diffusion and permanence.
You, as author, are permitted and encouraged to post your work online (e.g., in institutional repositories or on your website), as it can lead to productive exchanges, as well as earlier and greater citation of published work.
If you have any doubts, please, contact the editor: editor@rcommunication.org
Many thanks for submitting your work to this journal.