Post-COVID Evolution of Digital Communication in Online Education: A Review of Student–Teacher Interaction Models (2018–2022)

Authors

  • Lubna Yasmin Pinky Department of Computer Science and Engineering, Mawlana Bhashani Science and Technology University, Bangladesh Author
  • Mohammad Ashraful Islam Department of Computer Science and Engineering, Jahangirnagar University, Bangladesh Author
  • Suman Bhadra Software Engineer, Smarter AI, UAE Author

DOI:

https://doi.org/10.52152/RCR.V11.130

Keywords:

Online education, digital communication, student–teacher interaction, COVID-19, LMS, hybrid learning, CSE education, e-learning, synchronous, asynchronous

Abstract

COVID-19 triggered a massive worldwide transition towards online learning, which years of digital adoption had taken decades to accomplish. This paper provides a systematic review of the development of digital communication in online education in recent years (2018-2022) with a specific emphasis on the models of student-teacher interaction through the prism of Computer Science and Engineering (CSE). We follow the developments since the emergence of Learning Management System (LMS)-centric, mostly asynchronous delivery in the Emergency Remote Teaching (ERT) crisis of 2020, to the intentional hybrid ecosystems that began to coalesce by 20212022. Three main models of interaction, such as synchronous, asynchronous, and hybrid, are explored in terms of their pedagogical quality and applicability to the CSE fields. The top challenges have been observed to be digital divide, academic integrity, loss of face-to-face laboratory experience, faculty digital literacy gaps, fragmentation of tools, and data privacy concerns. These include the future prospects of AI-based personalized learning, immersive metaverse classrooms, credentialing on blockchains, 5G-supported connectivity, and automated feedback powered by NLP. Our results serve as evidence-based policies to CSE teachers, curriculum developers, and policy makers who operate in the post-pandemic digital education landscape.

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Published

2023-05-10

Issue

Vol. 11 (2023)

Section

Articles

License

Copyright (c) 2023 Lubna Yasmin Pinky, Mohammad Ashraful Islam, Suman Bhadra (Author)

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